AirAsia X was initially known as Fly Asian Xpress (FAX) when it started operations in 2006, servicing rural areas of Sarawak and Sabah with turboprop aircraft, before rebranding was done in September 2007 and its first flight was launched to Gold Coast in November 2006. Today, AirAsia X operates out of three hubs, Kuala Lumpur, Bangkok and Denpasar, Bali. We currently serve 26 destinations across Asia (Sapporo, Tokyo, Osaka, Seoul, Busan, Jeju, Taipei, Xi'an, Beijing, Hangzhou, Chengdu, Shanghai, Chongqing, Wuhan, New Delhi, Jaipur, and Kathmandu), Australia (Sydney, Melbourne, Perth and Gold Coast), New Zealand (Auckland), the Middle East (Jeddah, Medina and Tehran) and the United States of America (Hawaii). AirAsia X is the first low-cost Airline in Asean to be given approval by the Federal Aviation Administration to operate into USA.
As at 31 December 2016, we have a core fleet of 30 Airbus A330-300 aircraft including six for our affiliates AirAsia X Thailand and two for AirAsia X Indonesia.
AirAsia X Berhad is a leading long-haul, low-cost airline, operating primarily in the Asia-Pacific region. Based on our breakthrough business model, we believe that we have the lowest unit cost base of any long-haul airline in the world, with cost per available-seat kilometre (CASK) of US¢3.11 and CASK (excluding fuel) of US¢2.19 for the year ended 2016. This enables us to offer fares that are targeted, on average, to be 30% lower than full-service carriers and to stimulate new market demand.
AirAsia X was the first long-haul, low-cost carrier to introduce Premium Flatbed seats, which have standard business class specifications of 20” width, 60” pitch and stretch out to 77” in a full-recline position. The Premium flatbeds feature universal power sockets, adjustable headrests and built-in personal utilities such as tray tables, drink holders, reading lights and privacy screens. Premium seat guests also enjoy premium complimentary products and services including Pick-A-Seat, Priority Check-in, Priority Boarding, Priority Baggage, 40kg Baggage Allowance, complimentary meals and use of pillows and duvets, inflight entertainment and lounge.
On top of that, AirAsia X offers a Quiet Zone cabin on all flights across its network. The service enhancement is exclusively for guests who are above age 12. The Quiet Zone features soft lighting and a more relaxed cabin atmosphere, which will ensure a more pleasant journey for our guests.
AirAsia X was named the World's Best Low-Cost Airline Premium Seat and the World's Best Low-Cost Airline Premium Cabin for four consecutive years while the AirAsia Group was named World's Best Low-Cost Airline for eight consecutive years at the Skytrax World Airline Awards held during the Farnborough International Airshow.